Product Condition Guide

Sealed Product

The products received from companies such as Pokemon often can contain small imperfections. This can include small dents, tears, or holes. We inspect all product upon receival and try out best remove such product however we cannot guarantee that small cosmetic issues or inconsistencies will not ever be present. If the product has been actually damaged during shipment (contact us for more details), it is covered under are Order Production and a refund or replacement is eligible for those orders.

Products that have been reprinted may be slightly different than original print run items. This does not mean product is resealed or repacked, sealed product is always sourced from reputable sources such as distribution. This can include but is not limited to slightly different pack wrapping texture, looser or tighter packaging, and powdering from booster box wrappings. These are all inconsistencies outside of our control that occurs when being produced by the companies directly.

In Pokemon products for non set affiliated items such as collection boxes and tins, as they are reprinted, the packs inside may be different from product images or original print run packs. We will try our best to provide accurate stock images however we cannot guarantee the pack selection inside if there has been multiple print runs or if stock images are different.